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  Title Copies
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience 
Edition: 1st 
Year: 2010 
ISBN: 1563273756 
ISBN 13: 9781563273759 
 1 
Worker Leadership: America's Secret Weapon in the Battle for Industrial Competitiveness (MIT Press) 
Year: 2013 
ISBN: 0262019639 
ISBN 13: 9780262019637 
 1 
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