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Page 5 of 10

  Title Copies
Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story 
Year: 2011 
ISBN: 0307587959 
ISBN 13: 9780307587954 
 1 
The Certified Six Sigma Green Belt Handbook, First Edition 
Edition: 1 
Year: 2008 
ISBN: 087389698X 
ISBN 13: 9780873896986 
 1 
The Service Profit Chain 
Edition: First Edition 
Year: 1997 
ISBN: 0684832569 
ISBN 13: 9780684832562 
 1 
Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience 
Edition: 1st 
Year: 2010 
ISBN: 1563273756 
ISBN 13: 9781563273759 
 1 
Good to Great: Why Some Companies Make the Leap and Others Don't 
Edition: 1st 
Year: 2001 
ISBN: 0066620996 
ISBN 13: 9780066620992 
 1 
People-Focused Knowledge Management 
Edition: 1 
Year: 2011 
ISBN: 0750677775 
ISBN 13: 9780750677776 
 1 
How Excellent Companies Avoid Dumb Things: Breaking the 8 Hidden Barriers that Plague Even the Best Businesses 
Year: 2012 
 1 
Death by Meeting: A Leadership Fable.About Solving the Most Painful Problem in Business 
Edition: 1 
Year: 2004 
ISBN: 0787968056 
ISBN 13: 9780787968052 
 1 
The New Rules: How to Succeed in Today's Post-Corporate World 
Edition: 1st 
Year: 1995 
ISBN: 0029175860 
ISBN 13: 9780029175866 
 1 
Winning in Turbulence (Memo to the CEO) 
Year: 2009 
ISBN: 1422139158 
ISBN 13: 9781422139158 
 1 
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