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  Title Copies
Ten Rules for Strategic Innovators: From Idea to Execution 
Edition: 1 
Year: 2005 
ISBN 13: 9781591397588 
 1 
The Service Profit Chain 
Edition: First Edition 
Year: 1997 
ISBN: 0684832569 
ISBN 13: 9780684832562 
 1 
Understanding Statistical Process Control 
Edition: 2nd 
Year: 1992 
ISBN: 0945320132 
ISBN 13: 9780945320135 
 1 
The Deming Guide to Quality and Competitive Position 
Edition: Underlining 
Year: 1987 
ISBN: 0131984411 
ISBN 13: 9780131984417 
 1 
Get Better or Get Beaten!: 31 Leadership Secrets from GE's Jack Welch 
Edition: First Printing 
Year: 1994 
ISBN: 0786302356 
ISBN 13: 9780786302352 
 1 
The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It 
Edition: Updated, Subsequent 
Year: 1995 
ISBN: 0887307280 
ISBN 13: 9780887307287 
 1 
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability 
Edition: 1 
Year: 2000 
ISBN: 0471643424 
ISBN 13: 9780471643425 
 1 
Managing the Design Factory 
Edition: 1st ed 
Year: 1997 
ISBN: 0684839911 
ISBN 13: 9780684839912 
Call No: TS 170.R45 1997 
 1 
Secrets of Silicon Valley: What Everyone Else Can Learn from the Innovation Capital of the World 
Year: 2013 
 1 
The Deming Management Method 
Edition: 1 
Year: 1988 
ISBN: 0399550003 
ISBN 13: 9780399550003 
 1 
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