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  Title Copies
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability 
Edition: 1 
Year: 2000 
ISBN: 0471643424 
ISBN 13: 9780471643425 
 1 
Managing the Design Factory 
Edition: 1st ed 
Year: 1997 
ISBN: 0684839911 
ISBN 13: 9780684839912 
Call No: TS 170.R45 1997 
 1 
The New Rules: How to Succeed in Today's Post-Corporate World 
Edition: 1st 
Year: 1995 
ISBN: 0029175860 
ISBN 13: 9780029175866 
 1 
Strategic Benchmarking: How to Rate Your Company's Performance against the World's Best 
Edition: 1 
Year: 1993 
ISBN: 0471586005 
ISBN 13: 9780471586005 
 1 
Secrets of Silicon Valley: What Everyone Else Can Learn from the Innovation Capital of the World 
Year: 2013 
 1 
Designing and Managing the Supply Chain: Concepts, Strategies, and Cases w/CD-ROM Package 
Edition: Book plus CD-Rom 
Year: 1999 
ISBN: 0072357568 
ISBN 13: 9780072357561 
 1 
Operations Management: An Integrated Approach 
Edition: 2 
Year: 2004 
ISBN: 0471347248 
ISBN 13: 9780471347248 
Call No: TS 155.R375 2005 
 1 
CEO Succession: A Window on How Boards Can Get It Right When Choosing a New Chief Executive 
Edition: 1 
Year: 2000 
ISBN: 0195127137 
ISBN 13: 9780195127133 
 1 
Ten Rules for Strategic Innovators: From Idea to Execution 
Edition: 1 
Year: 2005 
ISBN 13: 9781591397588 
 1 
HBR's 10 Must Reads on Change Management (including featured article Leading Change, by John P. Kotter) 
Edition: 1 
Year: 2011 
ISBN: 1422158004 
ISBN 13: 9781422158005 
Call No: HD 58.8 H39 2011 
 1 
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