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Call No:
HF 5415.5. R438 1996
[
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Page 1 of 1
Title
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Copies
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Year
:
1996
ISBN
:
0875844480
ISBN 13
:
9780875844480
Call No
:
HF 5415.5. R438 1996
Frederick F. Reichheld
Thomas Teal
Harvard Business School Press
Books
1
