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Tag:
Customer Relations
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Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
B2B Executive Playbook: The Ultimate Weapon for Achieving Sustainable, Predictable and Profitable Growth
Edition
:
42234th
Year
:
2011
ISBN
:
157860446X
ISBN 13
:
9781578604463
Call No
:
HF 5415.1263. G44 2011
Sean Geehan
Clerisy Press
Books
1
Blogging for Business: Everything You Need to Know and Why You Should Care
Year
:
2006
ISBN
:
1419536451
ISBN 13
:
9781419536458
Call No
:
TK 5105.8884. H65 2006
Shel Holtz
Ted Demopoulos
Kaplan Business
Books
1
Outside In: The Power of Putting Customers at the Center of Your Business
Edition
:
1
Year
:
2012
Call No
:
HF 5415.5. M1645 2012
Harley Manning
Kerry Bodine
Amazon Publishing
Books
1
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
Edition
:
1
Year
:
2000
ISBN
:
0471643424
ISBN 13
:
9780471643425
Call No
:
HF 5415.55. B76 1999
Stanley A. Brown
Wiley
Books
1
Summit: Reach Your Peak and Elevate Your Customers' Experience
Year
:
2014
ISBN
:
1626340412
ISBN 13
:
9781626340411
Call No
:
HF 5386. A514 2014
F. Scott Addis
Greenleaf Book Group Press
Books
1
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Year
:
1996
ISBN
:
0875844480
ISBN 13
:
9780875844480
Call No
:
HF 5415.5. R438 1996
Frederick F. Reichheld
Thomas Teal
Harvard Business School Press
Books
1
The Service Profit Chain
Edition
:
First Edition
Year
:
1997
ISBN
:
0684832569
ISBN 13
:
9780684832562
Call No
:
HF 5415.5. H47 1997
James L. Heskett
W. Earl Sasser
Leonard A. Schlesinger
Free Press
Books
1
The Wallet Allocation Rule: Winning the Battle for Share
Edition
:
1
Year
:
2015
Call No
:
HF 5415.525. K45 2015
Timothy L. Keiningham
Lerzan Aksoy
Luke Williams
Alexander J. Buoye
Wiley
Books
1