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  Title Copies
Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business 
Edition: 1 
Year: 2008 
ISBN: 0307396207 
ISBN 13: 9780307396204 
 1 
The Service Profit Chain 
Edition: First Edition 
Year: 1997 
ISBN: 0684832569 
ISBN 13: 9780684832562 
 1 
Fizz: Harness the Power of Word of Mouth Marketing to Drive Brand Growth 
Edition: 1 
Year: 2014 
ISBN: 0071835741 
ISBN 13: 9780071835749 
 1 
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value 
Year: 1996 
ISBN: 0875844480 
ISBN 13: 9780875844480 
 1 
Knowledge-Based Marketing: The 21st Century Competitive Edge 
Edition: 1 
Year: 2004 
ISBN: 1412900034 
ISBN 13: 9781412900034 
 1 
Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability 
Edition: 1 
Year: 2000 
ISBN: 0471643424 
ISBN 13: 9780471643425 
 1 
MARKETING IMAGINATION NEW EXPANDED EDITION 
Edition: Expanded 
Year: 1986 
ISBN: 0029191807 
ISBN 13: 9780029191804 
 1 
Designing and Managing the Supply Chain: Concepts, Strategies, and Cases w/CD-ROM Package 
Edition: Book plus CD-Rom 
Year: 1999 
ISBN: 0072357568 
ISBN 13: 9780072357561 
 1 
Managing the Design Factory 
Edition: 1st ed 
Year: 1997 
ISBN: 0684839911 
ISBN 13: 9780684839912 
Call No: TS 170.R45 1997 
 1 
22 Immutable Laws of Marketing: Violate Them at Your Own Risk 
Edition: 1st 
Year: 1993 
ISBN: 088730592X 
ISBN 13: 9780887305924 
 1 
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